Terms and Conditions

1. Agreement to Terms

By accessing and using Fort Knox's services ("Services") at fortknox.site, you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access the Services.

2. Service Description

Fort Knox provides locally hosted VPN services ("Services") that include:

  • VPN infrastructure deployment
  • Network security management
  • Access control systems
  • Technical support
  • System monitoring tools

3. Account Terms

3.1 Account Requirements

  • Must be a registered business entity
  • Must provide accurate information
  • Must maintain security of credentials
  • Must be at least 18 years old

3.2 Account Responsibilities

  • Maintaining confidentiality of credentials
  • Managing user access
  • Configuring security settings
  • Monitoring system usage
  • Reporting security incidents

4. Payment Terms

4.1 Pricing

  • Fees based on selected service tier
  • Billed monthly or annually
  • Payments processed securely
  • All fees are non-refundable

4.2 Payment Processing

  • Automatic billing on due date
  • Late payments subject to service suspension
  • 30-day notice for price changes

5. Service Level Agreement

5.1 Uptime Guarantee

  • 99.9% uptime guarantee
  • Scheduled maintenance excluded
  • Credit system for downtime

5.2 Support Response Times

  • Critical issues: 1 hour
  • High priority: 4 hours
  • Normal priority: 24 hours
  • Low priority: 48 hours

6. Acceptable Use

6.1 Prohibited Activities

  • Illegal activities
  • Unauthorized access attempts
  • Network abuse
  • Malware distribution
  • Copyright infringement
  • Spam or mass mailing

6.2 Compliance Requirements

  • Must comply with all applicable laws
  • Must maintain security standards
  • Must follow data protection regulations

7. Data Management

7.1 Customer Data

  • You retain ownership of your data
  • You control data retention
  • You manage access permissions

7.2 Service Data

  • We collect operational metrics
  • We maintain service logs
  • We monitor system health

8. Intellectual Property

8.1 Our IP Rights

  • Software and systems
  • Documentation
  • Trademarks and branding
  • Patents and trade secrets

8.2 Your IP Rights

  • Your data and content
  • Your configurations
  • Your customizations

9. Termination

9.1 Termination by You

  • Cancel at any time
  • 30-day notice required
  • Data export available

9.2 Termination by Us

  • Violation of terms
  • Non-payment
  • Illegal activity
  • Service discontinuation

10. Limitation of Liability

  • Maximum liability limited to fees paid
  • No consequential damages
  • No lost profit claims
  • Force majeure exceptions

11. Indemnification

You agree to indemnify Fort Knox against claims arising from:

  • Violation of these Terms
  • Violation of laws
  • Unauthorized use
  • Data breaches caused by your actions

12. Warranties and Disclaimers

12.1 Service Warranty

  • Services provided "as is"
  • No implied warranties
  • Technical support included
  • Security best practices followed

12.2 Disclaimer

We do not warrant:

  • Uninterrupted service
  • Error-free operation
  • Fitness for specific purpose
  • Third-party integrations

13. Changes to Terms

  • 30-day notice for material changes
  • Continued use implies acceptance
  • Email notification provided
  • Previous versions archived

14. Governing Law

These Terms shall be governed by and constructed in accordance with the laws of the United States of America.

15. Contact Information

For any questions about these Terms:

Email: support@fortknox.site

Website: fortknox.site

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.